Terms & Conditions

TERMS AND CONDITIONS OF BUSINESS

1. This website is operated by H.W. Hyde. Where these terms and conditions use terms such as "we", "us" and "our" they refer to H.W.Hyde. 

2. We offer this website, including all the information, tools, and services available on it, on the condition that you accept these terms and conditions and the associated privacy policy available on our website. 

3. By visiting our website and/or purchasing something from us, you are deemed to have accepted these terms and conditions. 

4. You can view the most current version of these terms and conditions at any time by visiting this website page. We reserve the right to update, change, or replace any part of these terms and conditions, without prior notice to you, by posting updates on this page. It is your responsibility to check this page on each visit to your website, read these terms and conditions, and ensure you understand them before making a purchase.

GENERAL CONDITIONS

5. We reserve the right to refuse service to anyone, for any reason, at any time. 

6. Any content that you enter onto this website may be transferred unencrypted and involve transmissions over various networks and may involve changes in order to conform and adapt to the technical requirements of connecting networks or devices. 

7. You may not reproduce, duplicate, copy, sell, resell or otherwise exploit for commercial gain, or otherwise, any portion of any of the content on the website or any other part of the service that we offer on this website. 

8. Headings and titles used on this website are done so for convenience only. They do not constitute any part of the terms and conditions and will not limit or otherwise affect the terms herein. 

ONLINE STORE TERMS

9. Our website offers a range of products. Where we refer to an 'item' we are referring to a single product or service available for purchase on this website. 

10. We will take all reasonable care to ensure that the details displayed for a particular item offered for sale are correct at the time when the information was entered into the system. 

11. Whilst care is taken to ensure that we display as accurately as possible the colours of flowers can vary under different conditions. While the majority of the images on our site have been taken at our Nursery. what you will see on your computer monitor or equipment may differ so we cannot guarantee that images are an accurate representation of colour on your equipment.

12. We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:

i) The item you have ordered is out of stock

ii) We cannot authorize your payment or have reasonable grounds to suspect your payment may be fraudulent

v) You have failed our customer validation checks

13. When you place an order you will receive an email confirming the details of your order, in the event of a crop failure we reserve the right to cancel orders, in which case a full refund will be issued.

MODIFICATIONS TO OUR SERVICE AND PRICING

14. While prices are subject to change without notice, orders placed before any such changes will be honored at the original price.

DELIVERY

18. During checkout, you may be presented with one or more options for delivery.

ORDER CANCELLATION

19. If you wish to cancel an order you have placed you must contact us immediately to ascertain whether the items have been dispatched or not. Where they have been dispatched, you will need to return the item to us and you will be responsible for paying the cost of returning the items.

20. Where items have not been dispatched prior to a cancellation request, our refund policy will apply.

LIABILITY AND INDEMNITY

21. We shall not be liable for any direct, special, indirect or consequential or incidental damages including loss of profit or loss of opportunity as a result of crop failure.

22. You agree to indemnify us and our agents, officers, directors and employees, immediately and on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of any of our terms and conditions.

JURISDICTION

23. These terms and conditions shall be governed in accordance with English Law and are subject to the exclusive jurisdiction of the courts of England & Wales.

ENTIRE AGREEMENT

24. These terms and conditions combined with our published Privacy Policy (also available through this website) and Refund Policy (also available through this website) constitute the entire agreement between the parties and supersede any and all preceding and contemporaneous agreements between you and us whether written or oral.

GENERAL

25. Should any part-term or term be found to be unenforceable then the remainder of the terms and conditions shall continue to have full force and effect as if the invalidated term was not present.

26. Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure nor liable for any loss that you incur, howsoever caused.